Terms and Conditions

1．Terms

Sangon Biotech will deliver to customers the peptide ordered. Peptides will be stored in a tube inside of a protective case and will include documents on how peptide was made and laboratory tests results and a solubility sheet provided. Upon request, customer may also receive these documents electronically.

Peptides are not considered confirmed without customer’s providing a P.O. number or credit card number. Sangon Biotech accepts credit card (Visa or MasterCard), cheque, or wire in payment.

2．Turnaround

Sangon Biotech will make its best effort to ship peptides with a span of 10-20 business days (2-3 weeks). Please note the higher the purity may contribute to longer synthesis for peptides as we need to assure the peptides are pure and correct. Sangon Biotech supplies confirmed clients with weekly progress reports to update the customer with the status of the peptide whether it is in synthesis stage or Q.C. protocols, to ready for shipment.

3．Cancellations

Buyer may not cancel any order or return any Product without Bio Basic Inc.’s consent. Cancellation and return charges may be charged. Buyer must contact Sangon Biotech to obtain a return material authorization number.

4．Inspection Policy

Upon receipt of shipped goods, customer shall inspect the shipment promptly for damages, shortages and correct identity of product. Any product that is not identical to the requested sequence will be replaced or authorized for return and credit, at our option. Any claims must be submitted within 3 months of shipment.